Effective Date: 07/02/2025
Moon Charges strives to deliver the highest quality logo and branding services in a timely manner. Each client works with an account manager as their point of contact and support. A successful partnership relies on timely, honest, and detailed feedback. Approval of deliverables are considered final and no more revisions are allowed after approval.
All logos are created as original works
Final delivery includes multiple formats (AI, EPS, SVG, PNG, and JPG)
Basic brand guidelines including color codes, typography, and spacing requirements
Full copyright ownership transfer upon final payment
Unlimited usage rights across all mediums
We do not use templates, pre-made designs, or stock graphics in our logo creation process. Each design is created specifically for your brand.
Due to our low-cost, high-volume nature, we only offer support and communication through our dashboard, live chat, or email — no calls.
Our service delivery begins as soon as you have signed up and completed the questionnaire. If you do not complete the onboarding questionnaire, it does not warrant a refund.
Upon full payment, the client receives:
Complete ownership of their logo design
All intellectual property rights
Right to register trademarks
Freedom to use the logo for any commercial or non-commercial purpose
Right to modify the design
Moon Charges waives all rights to the final logo design once payment has been received in full.
By signing up, you accept our refund policy. We have a refund guarantee, meaning that if you are not happy with the results, you don’t pay.
Moon Charges provides services according to our standard policies and procedures. We reserve the right to reject clients for any reason.
Moon Charges’ rules, policies, and operating procedures may change at our discretion. This includes pricing and package inclusions.
Fees for services are payable in full, in advance. A valid credit card must be on file. You authorize Moon Charges to charge your credit card for the fees listed herein.
Initial charges are paid in advance.
Cancellation can be done at any time.
No refunds are available. Due to the custom nature of logo design and branding services, all sales are final. If we fail to deliver the agreed-upon design package, you agree to accept credit for the service value.
Moon Charges disclaims all warranties related to this Agreement, the Services, or any materials or assistance provided, including but not limited to, warranties of merchantability, course of performance or dealing, trade practice, title, non-infringement, and fitness for a particular purpose.
Client indemnifies Moon Charges and its affiliates from losses, costs, damages, liabilities, and expenses arising from any breach of this Agreement or claims regarding the use of any intellectual property.
The client receives full ownership rights to the final logo design
The client may register the logo as a trademark
The client may use the logo in any medium or format
The client may modify or adapt the logo as needed
Moon Charges retains the right to display the logo in its portfolio unless otherwise agreed
Moon Charges retains all rights to the designs
The client may not use any of the proposed designs
All preliminary designs remain property of Moon Charges
Moon Charges is not liable for indirect, consequential, incidental, or special damages. Liability is limited to the amount paid for the services.
By agreeing to these terms, you acknowledge that in the course of our service provision, you may share confidential information with us, including business operations, client details, and proprietary data. We commit to using this information solely for the purpose of delivering our services to you and not for any other purpose.
We will take reasonable steps to ensure this information is kept secure and only shared with employees or subcontractors who need to know this information to provide our services and who are bound by similar confidentiality obligations.
Charges are presumed accurate unless disputed within 14 days. Disputes halt all credits, refunds, and account work. Negotiation is preferred over disputes. Even if you win a dispute, we retain the right to pursue legal action for the disputed amount plus any associated fees.
This Agreement is the entire understanding between parties and can only be amended in writing. Invalid provisions will be severed with minimal impact.